Bloomington Cultural District | Box Office Information

Box Office Information

Phone: 309-434-2777

Toll-free: 866-686-9541

Fax: 309-434-2778

Physical address (for walk up sales):

Southeast corner of BCPA, 600 N. East St., Bloomington

Box Office Hours:

Monday-Friday

10 AM-5 PM

10 AM-curtain (on show days)

Saturday and Sunday

Closed

2 hours before curtain (on show days)

Ticket Mailing

Ticket orders placed over the telephone and ordered over the internet will be mailed within 48 hours of purchase; unless the ticket order is received within 10 days of the performance, then the tickets will be held at Will Call.

Ticket Exchanges

Individual ticket buyers may exchange tickets for a $5 fee per order. Exchanged tickets must be received by the Box Office (by mail or in person) at least 48 hours prior to the performance. You may also fax a photocopy of your torn tickets to 309-434-2778. Lost or misplaced tickets cannot be exchanged. The value of the tickets may be applied to another BCPA performance within the current season only. You may designate any unused credits as a tax-deductible contribution to the BCPA.

Will Call

All ticket orders received less than 10 days before the performance will be held at Will Call. Please arrive 30-45 minutes prior to the published start time of the performance. Picture ID is required and tickets will only be released to the person who ordered the tickets, unless prior arrangements have been made with the box office manager.

Lost or Misplaced Tickets

Call the Box Office at 309-434-2777 to have duplicate tickets waiting for you at Will Call. Duplicate tickets cannot be mailed. Picture ID is required and tickets will only be released to the person who ordered the tickets, unless prior arrangements have been made with the box office manager.

Gift Certificates

Give the gift of the arts to your friends and family with a gift certificate to the Bloomington Center for the Performing Arts. BCPA gift certificates are the perfect gift for any occasion.

Refunds

Due to the nature of the performing arts, programs and artists are subject to change. Refunds are given only in the case of event cancellation or date change. Handling fees are not refundable. All refunds must be transacted no later than 48 hours prior to the performance.

* Purchases on a credit card will be refunded to the original card. Purchases made by cash or check must be handled by the City and could require a couple of weeks to process. The City of Bloomington will mail a check to the purchaser once the refund is complete.

Returned Checks

Checks returned for insufficient funds will have a $30 service fee.

Ticket Donations/Unused Tickets

If you are unable to attend a performance, you may return your ticket(s) 48 hours prior to the performance for a tax-deductible contribution to the BCPA. Tickets that are returned after that time or after the performance ends are not eligible for exchanges or donation.

Building Restoration

All tickets include a $1.00 building restoration fee.

Latecomers

The BCPA reserves the right to hold late seating based on the artist’s preference or until it is determined that late seating will be the least disruptive to the artists and our audiences.

Children and Families

All patrons, regardless of age, must have a ticket for entry. We cannot allow small children or infants entry without a ticket. Our box office staff will be happy to answer any questions you may have regarding child-appropriate performances.

Ways to Save

Choose four or more shows and save

Subscribing is an affordable and flexible way to experience even more of the programming that interests you on the 2008-09 BCPA season.

4Shows+

Select the 4Shows+ subscription price to save on Regular and Senior prices when you are ordering tickets to four shows at the same time*

* 4Shows+ discounts cannot by applied to previously purchased tickets. 4Shows+ Discount prices do not apply until tickets have been purchased to at least four BCPA shows. If total purchases to BCPA events exceeds four shows over the course of a season, the 4Shows+ discount will apply only to purchases made above the four show threshold.

4Shows+ Flexible Subscription savings apply only to nondiscounted ticket prices. Seniors should also select 4Shows+ prices when ordering tickets to four or more events. 4Shows+ discounts do not apply to Family Series events.

Other Ways to Save

Senior Citizen tickets :

are available to persons 65 and older

Youth tickets:

are available to any student. Student I.D. required.

Bring a Group!

Groups of 15-24 people can receive 10% off and groups of 25 or more receive 15% off single ticket prices to most BCPA events. Contact our Group Services Coordinator at 309-434-2784 for additional information.

A 25% non-refundable down payment is required at the time of your order. Full payment is due no later than 60 days prior to the performance. Tickets are mailed when full payment is received.

Payment Options/Fees

MasterCard, Visa, Cash, Checks, BCPA Gift Certificates

Patron Assistance Services

The BCPA is committed to making its performances accessible to our entire community. Should any of our patrons have special requests for accessibility not addressed below, please contact our Box Office at 309-434-2777. We will do our best to accommodate your needs.

Wheelchair and companion seating is available for all performances in all price ranges. Call our Box Office at 309-434-2777 for directions, or request accessible seating by emailing Jocelyn Whikehart, BCPA Box Office Manager, at jgwhikehart@artsblooming.org.
Personal Amplified Listeners (PAL) – The BCPA is equipped with an assisted listening system, an infrared, high-clarity audio amplification system. Free headsets are available from the front of house staff on a first-come, first-served basis.
Sign Language Interpretation – The BCPA needs a minimum of three weeks notice to provide signers for persons with hearing impairments.
Large print playbills are available at all performances. Braille playbills are also available, but must be requested from the house manager at least 2 weeks prior to the event.