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Spotlight: ServLine

Residential Water And Sewer Leak Protection, Water Service Line Protection, And Sewer Lateral Protection
The City of Bloomington is expanding our residential water and sewer leak coverage through our new ServLine Program and providing our residential customers the opportunity to add water line and/or sewer lateral repair and replacement coverage. Additional information and contact information is available below.

Water & Sewer Leak Protection - Automatically Enrolled
(Residential $1.05/month)

  • Water & Sewer Leak Protection from excess water charges resulting from eligible plumbing leaks, up to $500. No deductible.
  • You can call us to decline protection, but customers must have water & sewer leak protection to receive adjustments for all qualifying leaks occurring after May 1st, 2019.
  • Please refer to our leak protection policy for guidelines and qualifications for leak adjustments.

Water Line Protection - Sign Up by Calling
(Residential $4.84/month)

  • Covers repair or necessary replacement of a cracked or broken water line up to $10,000. No deductible. No annual limit.
  • Includes public paved surfaces and $500 for basic site restoration and $500 for private paved surfaces like sidewalks or driveways.
  • Provides Water Line Protection from the utility water curb stop to the foundation of your home.
  • Does not provide protection for: water meter, water pit, water vault, pumps, valves, or back-flow assemblies.
  • Contact us to request a full copy of program protections and exclusions.
  • Be protected from these expensive repairs! Enrollment after May 1st, 2019 requires a 30-day waiting period.

Sewer Lateral Protection - Sign Up by Calling
(Residential $6.60/month)

  • Covers repair or necessary replacement of a cracked or broken sewer line up to $10,000. No deductible. No annual limit.
  • Includes public paved surfaces and $500 for basic site restoration and $500 for private paved surfaces like sidewalks or driveways.
  • Provides Sewer Lateral Protection from the utility sewer main, including the connection, to the foundation of your home.
  • Contact us to request a full copy of program protections and exclusions.
  • Be protected from these expensive repairs! Enrollment after May 1st, 2019 requires a 30-day waiting period.

For more information on Leak Protection, Water Line Protection, and Sewer Lateral Protection, call 309-585-3671click here to view our ServLine page, or click here to view the ServLine flyer.

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