Welcome to Public Works
Improving your quality of life and safety
The Public Works Department is, without a doubt, one of the most diverse Departments in the City’s organization. Our responsibilities are some of the most important in terms of our impact (as a support department) on virtually every other City Department, as well as the general public. We strive to provide quality and professional public services to the citizens of Bloomington.
We have more than 100 full-time and part-time employees working in the Public Works Department toward the Department’s values:
- Customer Service
- Openness to change
The Department’s vision is to exemplify success through continual innovation, dedication of service, and by striving for excellence in all areas relating to customer satisfaction, asset preservation, and community quality of life, while minimizing operational expenses.
Although one of the largest departments in the City organization, Public Works is viewed as a “behind the scenes” support Department that provides internal support services to all other City departments as well as services that directly benefit the public.
As you can see, the Public Works Department is responsible for providing a wide range of services to not only the public, but to other internal City departments. The men and women of the department take pride providing a variety of essential services that enhance a community’s quality of life.
Every day in many diverse ways the Department of Public Works touches almost every aspect of life for those living and/or working within the boundaries of the City of Bloomington and to a lesser extent those residents of the surrounding communities that utilize the roads and recreation areas.
For an organization, public or private, to be successful, it must clearly understand its purpose, its objectives, and what should be the vision of each member of the organization. These are the elements of a mission statement for the organization and a bench mark for success or failure. The Mission Statement for the City of Bloomington Public Works Department is as follows:
"Providing good stewardship of the public infrastructure and equipment safely through competitive services and excellent customer relations."
We acknowledge that the safety and comfort of the citizens of Bloomington is the primary purpose of our Department and to them we commit our efforts to attain each goal with environmental sensitivity and fiscal constraint.