Report & Request

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Down, Missing, Damaged, or Inoperable Traffic Control Devices should be reported by phone immediately to promote health and safety with regards to controlling traffic. Examples of these include stop signs, yield signs, and traffic signals. Please contact us by phone as soon as possible to report this type of issue.

Utility Billing has moved to the Finance Department. Please click here to visit the Utility Billing page.

During regular hours, between 7:30 a.m. and 4:30 p.m., Monday through Friday, call 309-434-2225. For urgent calls after hours, call the Bloomington Police Department at 309-820-8888.

For JULIE utility location, call 811 or 800-822-0123.

For ServLine inquiries, call: 309-585-3671.

To report an issue using myBloomington, you can use one of the following options:

Public Works Administration and Engineering Division: 309-434-2201
Public Service Division: 309-434-2804
Water Division: 309-434-2833

All Divisions:

Public Works Department
115 E. Washington Street
P.O. Box 3157
Bloomington, IL 61702-3157

In Person
Visit us in person at the Public Works Administration and Engineering Division office, between the hours of 7:30 a.m. and 4:30 p.m., Monday through Friday. The office is in Room 301 at the Government Center, which is located in Downtown Bloomington at:

115 E. Washington St
Bloomington, IL 61702

Parking is available at the Lincoln Parking Deck on Front Street. The public may enter from Front Street or Washington Street. Click here to view a map of Downtown Bloomington, which shows the Government Center as number 5 under Community.

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